Add Custom Fields
You can associate custom fields with both users and companies, via identify. Then in Canny you can segment by this data to dig even deeper into your user feedback data.
To find your appID, log in above. You'll see your appID pre‑filled in the code snippet.
Canny('identify', {
appID: 'YOUR_APP_ID',
user: {
avatarURL: viewer.avatarURL, // optional
companies: viewer.companies.map((company) => ({
created: new Date(company.created).toISOString(), // optional
customFields: {
companyType: 'b2b',
employees: 100,
industry: 'technology',
},
id: company.id,
monthlySpend: company.monthlySpend, // optional
name: company.name,
})),
created: new Date(viewer.created).toISOString(), // optional
customFields: {
title: 'Product Manager',
},
email: viewer.email,
id: viewer.id,
name: viewer.name,
},
});